Arlo|Smart Home Security|Wireless HD Security Cameras
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Tinkabell
Aspirant
Aspirant
‎2018-04-16 07:28 AM

One of my Arlo cameras has suddenly stopped working at night time.   During the day it is fine, but when it is dark the picture is just black.  It seems the infared capaility is OK, but the camera is just not picking anything up.  Any ideas how to rectify this.  I have looked at various options but nothing seems to work. 

 

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jguerdat
Guru Guru
Guru
‎2018-04-16 09:55 AM

Try removing the camera from Settings, My Devices and resync. If still a problem, open a case with support here.

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