Arlo|Smart Home Security|Wireless HD Security Cameras

CANCEL MY ACCOUNT

Reply
Discussion stats
  • 2 Replies
  • 47 Views
  • 0 Likes
  • 3 In Conversation
Cancelmyaccount
Follower
Follower

I continue to be charged monthly although my Arlo account indicates I have cancelled my subscription. Please inform me how to cancel AND get refunded. This appears to be the only format in which to address this. My next step is to contact a fraud department.

2 REPLIES 2
StephenB
Guru Guru
Guru

@Cancelmyaccount wrote:

I continue to be charged monthly although my Arlo account indicates I have cancelled my subscription.


I'm tagging the mods - @BrookeN , @JamesC , @ShayneS - so they can create a support ticket on your behalf.

 

I also suggest disputing the charge with your credit card company.

ShayneS
Arlo Moderator
Arlo Moderator

@Cancelmyaccount 

 

I have escalated this for you and Support will be reaching out as soon as possible.