Arlo|Smart Home Security|Wireless HD Security Cameras

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yutagg
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Follower

Hi!

I bought a used system including base station and two ultra cameras. I’ve managed to sync the base station to the app but I can’t find the cameras even after a factory reset. Am I missing something?

Thanks!

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BrookeN
Arlo Moderator
Arlo Moderator

It may because the cameras are still linked to the previous user.