Blank

[nicholshornlake]

Some of my motion detected videos are showing as a white blank. Some have an arrow and some say loading. Didn't have this problem before 10/8 update. Not blaming it on the update, but just wondering what's going on? Is this happening to anyone else? Thanks

[TomMac · Accepted solution]

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nicholshornlake wrote:

Some of my motion detected videos are showing as a white blank. Some have an arrow and some say loading. Didn't have this problem before 10/8 update. Not blaming it on the update, but just wondering what's going on? Is this happening to anyone else? Thanks

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First I'd try a different browser ( as many view problems relate to that )

Second, what version are you running on the base/cams?

[CloudHopper]

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nicholshornlake wrote:

Some of my motion detected videos are showing as a white blank. Some have an arrow and some say loading. Didn't have this problem before 10/8 update. Not blaming it on the update, but just wondering what's going on? Is this happening to anyone else? Thanks

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What was the 10/08 update?

[RF735]

Blank white on one of my camera too as of this week. No pic. No recording but it sent a motion alert

[JamesC]

RF735,

Have you tried live streaming the camera? Do you still get a white imagine when live streaming? Does the thumbnail update after you end the stream?

JamesC