Battery suddenly shows low
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Checked the status of my Arlo today around noon and everything looked good, including the battery status (it was black with 3 lines). Later this afternoon, around 3 PM I checked again and the battery status was red with one line showing. What will cause the battery to drain in a couple of hours? The camera was armed, but there was no activity. I have the latest firmware (Version 1.2.4941) and app update (2.0.4_12416).
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On a long shot, check if your camera emits a clicking noise. I had a camera that did that and ate through batteries in a day. It was the infrared filter being moved constantly back and forth in front of the lens running down the batteries.
I was able to exchange the camera through Arlo support.
If that isn't it with your camera, try resetting it by opening the battery compartment for a few seconds. Also try removing your camera from the base station (in Settings) and resyncing it. Recycling/resetting your base station could also help.
If that doesn't do anything contact support.
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I was traveling when this issue happened and didn't have a chance to investigate until I return home recently. I tried all the suggested solutions and nothing resolved the battery low warning. I replaced the batteries and the battery indicator now reads normal (fully charged). This takes me back to my original question, why did the Arlo battery suddenly go from fully charged (three black lines) to very low (one red line)? In fact, I received a warning from Arlo that my battery was at 7%. This all occured overnight and I don't feel this is normal. This is not something I want to have happen again when I'm out traveling and need to find out why this happeened.
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What kind of batteries? That may have an effect as can weather and re ordjng/live viewing times. I'd be inclined to think it was the specific batteries but...
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tlernst wrote:I replaced the batteries and the battery indicator now reads normal (fully charged). This takes me back to my original question, why did the Arlo battery suddenly go from fully charged (three black lines) to very low (one red line)? In fact, I received a warning from Arlo that my battery was at 7%. This all occured overnight and I don't feel this is normal.
Were they OEM primary cells or Rechargeables??
If the first, then something like that shouldn't happen. Only thing that could pull down the batteries is long level record.
If Rechargeables ( li-ion ) then I could see it happening. Li-ion cells drop like a rock at the end of the usage cycle. I've seen them go from good to dead in short time.... the cams I use them in, I keep good track of the number of days.
Morse is faster than texting!
--------------------------------------
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They were OEM batteries and I wasn't engaged in a long recording session. In fact, I was away and Arlo was armed, but there wasn't any local activity.
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Zandian wrote:
Something is definately wrong. I have eight cameras and I've been swapping batteries every few days. One camera hasn't lasted a week and I haven't even accessed it. No recording, no motion detection, no IR. I had one that has lasted months because it never gets accessed. Yesterday it was full, today empty. Something to do with the last firmware update I'll bet. Panasonic, Surelight, Energy, doesn't matter. All these and other problems I've been having are really getting annoying!
This is a long shot, but I had a camera a few weeks ago, that would emit a clicking noise in intervals of about one second, continuously. It was the infrared filter being moved back and forth in front of the lens that drained the batteries in a day or two. This only happened if the camera had Night Vision activated and had at least one motion event causing a recording or a live in low-light confitions. So, get up close to your camera(s), and if you hear a ticking sound, it might be the same. If it is, you qualify for a replacement.
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Zandian,
You might consider relocating your base station. If the cameras are struggling to maintain a connection to the base this could cause battery drain. Do the affected cameras show good signal strength in the UI? Are there any nearby wireless devices that could be causing interference?
JamesC
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Sounds like my issue. I first noticed the battery drain shortly after the firmware update. Just curious, you have 8 cameras and don't have motion detection activated on any unit, what do you use them for if you're not accessing them?
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Today, one of my cameras went from 3 bars to "It's time to change your batteries." The batteries lasted 4 months and the camera took more than 1600 videos, so I am not complaining about short battery life. I think the metering system is not accurate.
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I just had a second camera go from 3 bars to nothing. This one had been running for more than 6 months, but never went to two bars.
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I had set up 3 of my 5 cameras outside back in December 2015 and the 4th one I had not set any rule for, just put in the batteries at the same time as the rest of the other 3.
Then a couple weeks ago I put the 4th one outside. Within 48 hours it went from 3 bars to one. The other three cameras that have been outside and taking video all this time still show 3 bars. But the 4th one which had the same batteries at the same time as the 3 that have been working this whole time, has been showing 1 bar for the last 2 weeks and still going strong (you would have thought it would have died already).
I'm thinking this is cosmetic.
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(But the app update today did improve connection time)
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Escapaul wrote:
Now four more cameras just dropped to one bar! What the f is going on Netgear! I'm demanding some free batteries at this point!
There is now a battery percentage showing on a camera's Settings page with the newest app update (2.1.0).
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