Arlo|Smart Home Security|Wireless HD Security Cameras

Battery drain and failing to record. Tried replacing batteries but still not working properly.

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AlWales
Follower
Follower

We have 3 cameras set up and usually find that 1 or 2 work okay but never all 3. This has been ongoing since purchase with some camera's suffering from a sudden battery drain and others not picking up any motion or recording.  All three were powered at over 90% yesterday but woke up to find one has drained to zero with no recordings taken. At the moment,  only 1 is working as it should and this isn't good enough when it comes to consistent and reliable home security.

We've spent over £50 on replacement batteries and have trawled through all the troubleshooting threads and online support chats and have carried out all suggested fixes but to no avail.

 

We're done - is anyone else having these consistent problems? 

3 REPLIES 3
JessicaP
Arlo Employee Retired

Hey AlWales,

 

You mentioned that you contacted the support team about the issue you're experiencing. Let me reach out to you via private message to gather more information from you. 

Quesada
Aspirant
Aspirant

I am having the same problem. Why can't you post this?

 

JessicaP
Arlo Employee Retired

Hi Quesada,

 

What problem are you exactly having with your cameras? What troubleshooting steps have you tried so far?