Battery charge indicators stuck and not changing. Camera Model: VMC3030
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About 2-3 weeks ago I noticed the battery charge indicators were not changing and seem to be stuck. The batteries will be dead, but the charge indicator will show 54%, or 80%, etc, etc, etc.
Cameras: VMC3030; Base Station Model: VMB3000; firmware: 3.6.12_1, dated: 9/8/2022; OS: Windows 10.
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Are you able to compare with a mobile device to see if it behaves the same?
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I have nothing to compare to, just one camera to another. I tried re-booting the base station, but no help.
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Do you have a iPhone that you can install the arlo app onto?
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No iphone, I use a laptop. I'm sure it is some kind of software problem. Probably due to the latest update, which was a few weeks ago this month. I have two systems and both have the same problem. Until this month, this was not a problem.
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If you need reliable access to your arlo system I suggest you buy a iPhone else wait for arlo to implement a resolution.
I’ve been waiting several months for a fix but no joy yet. Android is a cheaper approach but I have read reports that suggests they are also impacted by the bug.
You can also contact arlo customer support via the app settings support page if you have a subscription.
I read on some financial reviews that arlo subscription sales are booming.
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My Android phones work fine using both Android 11 and 13, not to mention the app on my Chromebook.
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Thanks, but I have no intention of buying an iphone, nor do I want to pay a monthly fee for connection.
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That's nice, but I am not buying a iphone.
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