Arlo|Smart Home Security|Wireless HD Security Cameras

Battery Life

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Jo40
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I have had my system since September, on changing the batteries for the camera for the second time since installation at the rear of property I cannot get the camera to work, i have tried been re syncing to the base unit but still no joy, no lights at all on the camera, I am using Duracell ultra lithium batteries, any advice?

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jguerdat
Guru Guru
Guru

Various possibilites, ranging from distance from the base to bad hardware.  When you tried re-syncing, was the camera close to the base? Does the camera's blue LED light up?  It should blink slowly and then rapidly.  If it turns amber or doesn't follow the proper sequence, you may have a bad camera.  If the LEDs don't light up, perhaps the batteries are bad or not making good contact. You can try swapping cameras to see if issues stay with the camera or if it's somehow location dependent.