Arlo|Smart Home Security|Wireless HD Security Cameras

Base station vmb3000 will not connect to the internet

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Allen1234
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Aspirant

Base station will not connect to the network 

vmb3000

was working fine until last wee

 

3 REPLIES 3
jguerdat
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Guru

While it's possible it has failed, what do the LEDs show? Are all green? What have you tried and what do you see?

Allen1234
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Aspirant

I have reset the base station reinstalled my three cameras 

Changed the batteries ect.  
The base station only has flashing green on the first three lights but no lights on the last two.
Also cameras do not activate with motion.  I can turn them on for live feed from the app.  
Any recommendations will be appreciated 
 
Also what would I replace the base station with if it truly has failed.
 
Thanks
jguerdat
Guru Guru
Guru

Assuming only the Internet (middle or 2nd from the left) LED is flashing green, that's normal. The others should be solid green.

 

Since you added the cameras fresh, the only mode that has rules for the cameras is Armed (old user interface (UI) that uses Library to view recordings) or Arm Away (new UI that uses Feed). Is that the selected/active mode? Check Mode and click on your base to see the active mode in the old UI or go to Dashboard to see what's active in the new UI.

 

The fact that you have cameras connected to the base means you don't have to buy anything. Now it's a matter of getting it set up as needed. Tell us which UI you see (Library or Feed) so we can give you proper help.