Arlo|Smart Home Security|Wireless HD Security Cameras

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sarac1980
Aspirant
Aspirant

I have an Arlo VMB3500. The base station does not want to connect to the wi-fi. I have unplugged the ethernet cord at both ends to check. Cord is in good condition, I did not see any issues. I made sure the batteries on both of my cameras are still good and are charged. I then hit the reset button on the base station. Now, I can't sync either of the cameras or get the base station to connect to the internet. Any ideas?

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StephenB
Guru Guru
Guru

@sarac1980 wrote:

I have an Arlo VMB3500. The base station does not want to connect


What status are you seeing on the base station LEDs? https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-base-station-mean