Arlo|Smart Home Security|Wireless HD Security Cameras
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Base station is not detecting camera

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  • ‎2020-01-26 05:18 PM
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jw37barnett
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‎2020-01-26 05:18 PM

unable to get the base to recognize the camera, however it does respond to motion and sends a message.

 MOTION DETECTED ON (AOM1987FA062A) to my phone but no video.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2020-01-27 04:50 PM

Hi @jw37barnett

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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