Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2020-01-26 05:18 PM
  • 966 Views
  • 0 Likes
  • 2 In Conversation
jw37barnett
Follower
Follower
‎2020-01-26 05:18 PM

unable to get the base to recognize the camera, however it does respond to motion and sends a message.

 MOTION DETECTED ON (AOM1987FA062A) to my phone but no video.

Labels:
0 Likes
Reply
Message 1 of 2
966
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2020-01-27 04:50 PM

Hi @jw37barnett

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

0 Likes
Reply
Message 2 of 2
941
Related Labels
Discussion stats
  • 1 Reply
  • ‎2020-01-26 05:18 PM
  • 967 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.