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Every few days (sometimes more often) my entire Arlo system dies. The base station won’t show its mode in the app. Doorbell doesn’t ring. Cameras don’t record anything.
Only a power cycle of the base station will bring it back to life. Even then, I have to re-sync my doorbell.
This only started happening after adding a doorbell, chime and third camera to my setup.
This means I can’t trust my Arlo system at all. I don’t know it’s dead unless I go check in the app.
I thought perhaps my new doorbell was faulty, but I had it replaced with a brand new one, and the problem has reoccurred.
All firmware is up to date.
What could be going on? Is there any way to debug it?
Only a power cycle of the base station will bring it back to life. Even then, I have to re-sync my doorbell.
This only started happening after adding a doorbell, chime and third camera to my setup.
This means I can’t trust my Arlo system at all. I don’t know it’s dead unless I go check in the app.
I thought perhaps my new doorbell was faulty, but I had it replaced with a brand new one, and the problem has reoccurred.
All firmware is up to date.
What could be going on? Is there any way to debug it?
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Troubleshooting
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If you remove the new items, does it continue?
this is the only way you'll know if it's the new items
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Morse is faster than texting!
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Morse is faster than texting!
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Well, it could be a known issue. I found one other post that sounded similar.
It would also be good if there was a log file or some other debug information to investigate.
It’s hard to know if a particular action fixes it, because it happens only intermittently. I am trying... slowly. But I really shouldn’t have to!
It would also be good if there was a log file or some other debug information to investigate.
It’s hard to know if a particular action fixes it, because it happens only intermittently. I am trying... slowly. But I really shouldn’t have to!