Arlo|Smart Home Security|Wireless HD Security Cameras

Base station cant connect. power led amber, then all led green.

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VegasK9
Aspirant
Aspirant

So randomly my base station cant connect to the internet. It was fine one day and then checked the cameras today and the base station went out. The power LED is solid amber for about 4 seconds, and then all LEDs go green for about 2 seconds then back to JUST the power LED amber. Ive tried everything on the troubleshooting list....

 

any ideas?

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jguerdat
Guru Guru
Guru

Trouble ticket.  Folks need to use this more and sooner.

JamesC
Community Manager
Community Manager

VegasK9,

 

This is not normal behavior for the base station. As jguerdat suggests please contact the Arlo Support Team for further investigation. if you have addtional questions or concerns please let me know!

 

JamesC