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Base station bricked?

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  • ‎2016-11-05 12:25 PM
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_dborg
Follower
Follower
‎2016-11-05 12:25 PM

Hi,

 

I have an Arlo system that have been working fine since July. Today when I was out I tried to check my cameras and the app told me my basestation was offline.

 

When I came home I checked the base staiton and the internet light was not lit. I think this have happened before so I pulled the plug waited 1 minute and turned it on again. But then it will not boot up properly, even after 30 minutes the power light is amber which beens it's booting up. I have tried factory reset but it is not working.

 

Is my base station dead or is there something I can do to fix this issue?

 

BR Daniel

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jguerdat
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Guru
‎2016-11-05 03:52 PM

Seems dead. Open a case at https://www.arlo.com/en-us/support/contact.aspx

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