Base Station will not connect to the internet

[Rooo]

I just purchased the Arlo system, worked great right out of box for a whole 2 days. Now I cannot seem to connect base to Internet. Tried everything that was suggested in these forums. So disappointing because it is great when it works. Any other new suggestions before I head to Best Buy for a refund?

[Drake3287 · Accepted solution]

Couple of thoughts, have you tried rebooting your internet router? I've never seen an internet/wi-fi router that didnt need to be rebooted once in awhile. Usally fixes most problems.

Does your Arlo Base have the 3 green lights lite? If not which one's are'nt on.

Have you double checked that the Ethernet cable is plug in all the way on both ends?

Could the on/off switch on the back of the base been turned off by mistake?

Is the base getting power? On my first day I accidently turned off my power strip. Took me a few minutes to figure it out.

[Rooo]

Thank you Drake3287....I guess I tried everything BUT that! Everything else on my network was working, so I didn't even think about the router. It seems to have fixed the problem. Thank you!

[Drake3287]

Wish it was always that easy!