Arlo|Smart Home Security|Wireless HD Security Cameras

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manfredz
Hero
Hero

Various people have posted issues this morning, myself included.  Looks like there's a firmware update involved.  My internet light has gone yellow than green several times then back to green for a bit.

Looks like the problem isn't at our end so suggest stopping resetting etc (like i've done too) and wait for higher ups to straighten this out

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JamesC
Community Manager
Community Manager

Early yesterday morning, we experienced some technical issues with the Arlo environment and some customers may have been unable to connect to their cameras. We have restored full functionality and you should no longer be experiencing issues. We apologize for any inconvenience this may have caused.

JamesC

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jguerdat
Guru Guru
Guru

No, it's not an app or firmware update. http://downdetector.com/status/aws-amazon-web-services/map/ shows AWS having issues.

manfredz
Hero
Hero

i did get a firmware update to my basestation but guess then its unrelated

JamesC
Community Manager
Community Manager

Early yesterday morning, we experienced some technical issues with the Arlo environment and some customers may have been unable to connect to their cameras. We have restored full functionality and you should no longer be experiencing issues. We apologize for any inconvenience this may have caused.

JamesC