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Base Station Won't Reaccquire Cameras After Removing Devices

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RaccoonCam
Guide
Guide

I have some issues with cameras dropping access to the base station (either crappy network, or crappy batteries; the first I can't do anything about, the second it seems that arlo prevents me from buying reasonably priced replacements for the pro series).

 

Anyway, after I dropped them the base station refuses to reacquire them.  I've never had any problem with added "refurbished" cameras, and I am four camera short of the  maximum I am allowed to have with my service from arlo.

 

How can I fix this?

 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @RaccoonCam

 

Can you provide more detail regarding this statement "refuses to reacquire them"?

 

What steps have you performed to re-add the cameras?

 

Thank you