Base Station VMB3000 connection issues

[ZippyTs]

Ok just picked up a VMB3000 and 4 cameras in unknown condition.  I have factory reset the base and connected it to my Asus RT-AC68U router and it gets an IP address and the front of the base shows green power and internet, and amber on camera.  When I go into the app, or the arlo web portal and I try to add the base it can not find it.  Any help?
For the heck of it I did try to set the base in the DMZ on the router to see if that would change anything.  Also I am on Starlink for internet.

[StephenB]

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@ZippyTs wrote:

Ok just picked up a VMB3000 and 4 cameras in unknown condition. 

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Can you reach out to the seller, and confirm that the cameras and bases were removed from their account?

The issue could of course be related Starlink (as I haven't seen any posts here from someone who successfully used that).

But you can't add cameras/bases to your account if they are already in someone else's, so that possibility should be ruled out.

[ZippyTs]

It was a thrift store find for $20 so I won't be able to find out.  Guess I will have to find a way to test the cameras and sell them on to someone else.

[StephenB]

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@ZippyTs wrote:

It was a thrift store find for $20 so I won't be able to find out.  

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Support or the mods might be able to tell you.  @JamesC - is that possible?