Arlo|Smart Home Security|Wireless HD Security Cameras

Base Station Offline

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Lina74925
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The base station on my iPhone 14 is showing offline but I still receive video. The same base station on my sister iPhone 14 is showing online. 

I have reinstalled the app. It has been a few days that the base station is showing offline. Please help 

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StephenB
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@Lina74925 wrote:

The base station on my iPhone 14 is showing offline but I still receive video. The same base station on my sister iPhone 14 is showing online. 


Is she perhaps using the primary account?  And are you using a "friend" account?