Arlo|Smart Home Security|Wireless HD Security Cameras

Base Station Firmware updating to 1.15.5.6_799? Going backwards?

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Wingman0
Aspirant
Aspirant

Having a problem with my base station doing some weird stuff. It'll say it needs an update and won't record or give alerts. When I update, it updates to 1.15.5.6_799 from 1.16.7.7_830. "that's right it goes backward" Give it about a day and it'll be back to 1.16.7.7_830 and it won't record or give alerts. I tried searching the forums but I haven't seen anything like this.

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jguerdat
Guru Guru
Guru

Are you on field trials? The last production 3500 update I see is 1.16.5.7 back in May.

Wingman0
Aspirant
Aspirant
Not that I know of. I've never signed up for field trials.
jguerdat
Guru Guru
Guru

You may need to remove all devices in Settings, My Devices and start fresh to clear this.