Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2024-05-02 01:43 PM
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SSuttonA
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Follower
‎2024-05-02 01:43 PM

I have moved and I went into the app and closed out by account. I no longer have arlo cameras. I have been charged for services for the up coming year. I have attempted to find a phone number to speak with customer service without luck. The chat bar has provided no assistance. 

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jguerdat
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‎2024-05-03 06:40 AM

I assume you're after a pro-rated refund. If so, Arlo doesn't offer that anymore - once paid, it's good for the entire period.

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-05-03 03:21 PM

@SSuttonA was you charged after cancelling for a new year or as asked above are you looking for a pro-rated refund?

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