Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo won't connect

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axxxd
Aspirant
Aspirant

H11 Camera - won't connect . Had one go off line - rebooted base station, go it back, two others went offline.  One simply won't come back even after battery change.  

 

Why is this system so bleeping unreliable?  

2 REPLIES 2
axxxd
Aspirant
Aspirant

Ok, tried deleting it and reconnecting it.  App says blue light should blink for 10 seconds . It's 8" from base station and it has been blinking for several minutes now.  It just won't connect.  What other brands work better?  I've just about had it with Arlo.  

 

PS, I have no idea what color the LED is on the base station because I'm red/green color blind - those darned LEDs all look the same to me (and no, I'm not complaining about discrimination; it's just that the developers forget not everyone is like them).  

JamesC
Community Manager
Community Manager

axxxd,

 

When attempting to sync, you should see the camera LED on the base station flash as well as the camera. Are you able to get the camera LED on the base station flashing as well when going through the sync process?

 

JamesC