Arlo|Smart Home Security|Wireless HD Security Cameras
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Sebastian_sod
Aspirant
Aspirant
I'm having issues with both of my arlo wireless cameras. I have rechargeable batteries in them and they go almost empty the moment I put them in (they drop to 16-17% in like 3 min). They do the same with regular batteries aswell. The rechargeable ones are tested and working as they should. There's something wrong with the cameras. Any suggestions?
3 REPLIES 3
jguerdat
Guru Guru
Guru

Be sure to just gently place the batteries in the camera and let the battery door push them down. Check your contacts for corrosions/dirt. You may need to use the Contact Support link at the bottom here.

TomMac
Guru Guru
Guru

What rechargeable batteries are you using ???  Brand/voltage?

waht are they rated at?

 

they should be li-ion 3.7v about 700mahr max rating

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Sebastian_sod
Aspirant
Aspirant
The batteries and the cameras are all super clean. I tried to chat with the support but it seems like I'm not able to from Sweden. I rather not make an expensive call to the support either.