Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 4 Replies
  • 2965 Views
  • 0 Likes
  • 4 In Conversation
Boxmonkeyracing
Aspirant
Aspirant

I just received my system today, and of course while setting up there were firmware updates.  All my cameras updated except 1.  I have removed the batteries for 30 seconds, deleted the camera from the app, and re-synchronizedon't the camera. it still will not update. Any help would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
TomMac
Guru Guru
Guru

reset the camera again ( open and close door ) let re-sync

Power button reboot the base

 

--------------------------------------
Morse is faster than texting!
--------------------------------------

View solution in original post

4 REPLIES 4
TomMac
Guru Guru
Guru

reset the camera again ( open and close door ) let re-sync

Power button reboot the base

 

--------------------------------------
Morse is faster than texting!
--------------------------------------
Boxmonkeyracing
Aspirant
Aspirant
I left the battery door open for 3 mins this time and it worked. I forgot I had reset the base before I deleted the camera earlier. Just looks like all the capacitors needed to discharge to reset the camera.
JohnFrederick
Aspirant
Aspirant
This is a new question, I have Arlo with three cameras and I have had them about four months. I noticed recently that one was offline. I had to re sync it to the base with no problem, then it said there was an update available. I tried to update and it won't update.
jguerdat
Guru Guru
Guru
Try power cycling the base and open and close the battery door. Leave if overnight and see if the update is applied.