Arlo wire free - Battery life issues and won’t stay connected since firmware update.

[Westmandon00]

Owned my system for several years. Always replaced them about every 6 months. Since the latest firmware update the battery life has gone to about 10 days. Cameras also won’t stay connected to hub even after I remove and replace batteries. Anyone having this issue or know the fix?

[JessicaP]

Hey Westmandon00,

Have you tried to reboot your Base Station? Try to move your Arlo Wire-Free camera closer to your Base Station as a test to see if that helps stay connected and if the battery life improves as well.

[Westmandon00]

I’ve tried all of that. From the other posts in this forum this appears to be an issue with Arlo and the latest firmware update. I read that they are working on a fix but I may not be able to wait for that as my security is more important than a software glitch.

[JessicaP · Accepted solution]

If you're having problems after that, don't hesitate to contact the support team so they can help you: Arlo Support