Arlo will not accept my payment method

[Con-el]

My subscription is being threatened with cancelation because it’s saying that something is wrong with my payment method that my bank confirms nothing is wrong with. I opened a case several weeks ago and have emailed Arlo support after no follow up from them. Nothing is being done and of course, there is no number to call.

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.