Arlo vmb 3000 cannot find my device

[firemanquint19]

The base station cannot find my computer or my phone. Tried everything, but cannot seem to find the answer in theses forums. what am I doing wrong?

[jguerdat]

Try resetting the base using the reset button until the LEDs flash amber and try again.

[firemanquint19]

I tried the factory reset already, but the lights would never change to amber. So no luck there.

[jguerdat · Accepted solution]

You probably used the old procedure. Use only the reset button until the LEDs flash amber.

[firemanquint19]

Thanks. That procedure worked. My cameras are all online now. Much appreciated.