Arlo sucks

[Rayofsunshine]

BrookeN (ARLO MODERATOR?)

I cant even reply to the message you sent to my email so here is my reply

YOU NEED TO PROVIDE PEOPLE WITH A NUMBER TO REACH ARLOS CUSTOMER SERVICE. I HAVE BEEN ASKING FOR OVER A MONTH NOW FOR A REFUND ON AN UNAUTHORIZED COLLECTION YOU MADE TO MY BANK ACCOUNT. I HAD YOU GUYS ON AUTO PAY AND EVERYTHING WAS FINE UNTIL ARLO DECIDED TO OUTRAGEOUSLY INCREASE THE PRICE SO I CANCELLED MY SUBSCRIPTION AND ARLO STILL DEBIT MY BANK ACCOUNT FOR THE AMOUNT.   YOUR CAMERAS AND SERVICE ARE MARGINAL AT BEST. AND, THERE'S NO NUMBER TO CONTACT ANYONE AT ARLO. REFUND MY MONEY. 

[Edinburgh_lad1]

If you indeed cancelled, then of course it's unacceptable that you're continuing to be charged. You can always contact your bank or credit card company to address that with them.

Did you know, by the way, that using capital letters is understood as shouting? But, if you wish to get attention of one of the moderators instead, which always works on here, it's enough to tag them - you do that by putting the '@' symbol and then mention the name of an individual you want to tag.

Finally, if you want a specific issue addressed, may I then suggest that you consider using more appropriate and adequate subjects - saying 'arlo sucks' in the subject suggests an opinion to me rather than a request for help. You also made a number of similar posts - what were you thinking you were trying to achieve by that? 

[BrookeN]

I responded to you in the original post. This one will be closed as a duplicate.