Arlo subscription

[berus44]

Hello,

My in-laws bought two Essential Outdoor Camera 2nd Generation cameras. The trial period has ended, and I'd like to know exactly what features can no longer be used without a subscription. Since the subscription ended, I no longer have access to event recordings. I thought they could be kept for 7 days in the cloud before being lost. This isn't clear on their website. What exactly is the situation?

Thank you for your help 🙏

Thank you very much.

[StephenB]

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@berus44 wrote:

Since the subscription ended, I no longer have access to event recordings. I thought they could be kept for 7 days in the cloud before being lost. This isn't clear on their website. What exactly is the situation?

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All currently sold Arlo cameras require a subscription for any Cloud recording. If they had a VM4540 or VMB5000 smarthub they could switch to direct access to local storage.  Though that might not work remotely (it depends on their internet service provider).

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@berus44 wrote:

I'd like to know exactly what features can no longer be used without a subscription.

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https://kb.arlo.com/000062312/What-options-will-I-have-when-the-Arlo-trial-ends

[StephenB]

---

@berus44 wrote:

Since the subscription ended, I no longer have access to event recordings. I thought they could be kept for 7 days in the cloud before being lost. This isn't clear on their website. What exactly is the situation?

---

All currently sold Arlo cameras require a subscription for any Cloud recording. If they had a VM4540 or VMB5000 smarthub they could switch to direct access to local storage.  Though that might not work remotely (it depends on their internet service provider).

---

@berus44 wrote:

I'd like to know exactly what features can no longer be used without a subscription.

---

https://kb.arlo.com/000062312/What-options-will-I-have-when-the-Arlo-trial-ends