Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo smart Camera goes off line tried new bats and new location same thing - arlo needs to replace

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skooter716
Follower
Follower

tried all possible suggested solutions - new batteries new location still camers goes off line even after reset - camer is outside under overhang of house - we have other cameras that are more exposed to elements that are working fine

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TomMac
Guru Guru
Guru

 Contact Netgear support, see bottom of page 

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JamesC
Community Manager
Community Manager

skooter716,

 

It could be poor signal strength that is causing the camera to drop offline. Have you tried bringing the camera close to the base station (within a few feet) to test to see if you experience the same behavior?

 

JamesC