Arlo|Smart Home Security|Wireless HD Security Cameras

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1bdappl
Aspirant
Aspirant

My feed takes forever to load now. Did something recently change? I tried deleting and reinstalling the app. No change. When i want to watch my feed, it takes a long time to update my feed before i can use it to see any recordings. Extremely frustrating. 

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BrookeN
Arlo Moderator
Arlo Moderator

Are you still seeing the feed loading slowly. It seems to have resolved on my side, so wanted to double check if you are still seeing it?

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9 REPLIES 9
JoshSlusher
Aspirant
Aspirant

Same issue here. I’ve tried all the same things and it still takes 1-2 minutes to load my feed. It takes even longer to try and connect with my camera to view live or talk through the camera. I’m an IT professional and I have everything set up to give priority to my cameras and still having the same issue. I’m guessing it’s the software because up until about a week or so ago it worked fine. 

jguerdat
Guru Guru
Guru

It's also happening to me. I've notified the mods about this but you may want to contact official support to raise the issue, too.

fahadx
Apprentice
Apprentice

Same issue here...

BrookeN
Arlo Moderator
Arlo Moderator

I am seeing this behavior as well. I have reached out to the development team and let them know the behavior that is being seen. Can you all provide what type of device you are using as well as the firmware. 

BrookeN
Arlo Moderator
Arlo Moderator

Are you still seeing the feed loading slowly. It seems to have resolved on my side, so wanted to double check if you are still seeing it?

jguerdat
Guru Guru
Guru

Just worked fine for me but that's a sample of one. Time will tell.

1bdappl
Aspirant
Aspirant

Appears to be corrected now, thankfully 

jguerdat
Guru Guru
Guru

It also continues to be working well for me, thankfully.

BrookeN
Arlo Moderator
Arlo Moderator

Perfect, I will be closing this out. If you see the behavior again, feel free to reach back out and we can look into it further. Have a great weekend.