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Arlo says changed batteries after new batteries are installed

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Anthonysaar
Aspirant
Aspirant

New batteries installed, one camera for, other one still says change batteries, 0%

3 REPLIES 3
jguerdat
Guru Guru
Guru

Try power cycling the base.  Open and close the battery door, making sure the batteries aren't pushed down into their slots - should be just sitting in them.

Anthonysaar
Aspirant
Aspirant

Have done that, received 12 batteries so tried others in package, rechecked positioning, nothing. Going to take batteries from working camera, see what happens

jguerdat
Guru Guru
Guru

You can always open a case with support.