Arlo only showing black and white

[Gazzza47]

My arlo is only showing black and white in a room that is not poorly lit.  Is there a way to adjust the Black and White threshold?

[jguerdat]

No. The choice is to increase light level. Move the camera to a different room or outdoors to see if color shows up. If not, open a case with support.

BTW, you did remove the plastic over the camera front, right?

[Gazzza47]

This was not the wording of my original question.  Why was the question I submitted edited? I asked if the Arlo had different color sensitivity to my old VueZone cameras, which worked fine and in color in the same locations.

[jguerdat · Accepted solution]

Maybe the site burped and switched posts made at the same time?  If a post has ben edited, there's a notification of that in the header of that post.

Can't answer the actual question since I never had VueZone.  However, it wouldn't be "color sensitivity" but the threshold for light level that triggers the switch from color to B&W and the hysteresis to switch back.  I can certainly see a different system having a different threshold as well as specific cameras doing the same due to differences in sensors and/or electronics.