Arlo|Smart Home Security|Wireless HD Security Cameras

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DrJesusChrist
Aspirant
Aspirant
Over the last coulpe days my Arlo has been disconnecting itself. I did not lose internet and all the cables are intact. I fixed this before by turn the base station off and on again. Unfortunately, I cannot do this while I'm away. What can I do?
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steve_t
Master Master
Master

Android app - hit the three dot button at the top right > click "Settings" > click "My Devices" > Click the the top one which is whatever you have named your base station > Click the black box that says "RESTART"

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5 REPLIES 5
manfredz
Hero
Hero

you can remotely reboot your base station from computer via settings/base/restart.

not sure if also on phone.

steve_t
Master Master
Master

Yes, it's in the phone app too, at least in Android it is

DrJesusChrist
Aspirant
Aspirant
I am unable to find an option to reset my base station on my Android app. I am using the original arlo system. Is it in Arlo pro, etc?
jguerdat
Guru Guru
Guru

JC, glad to meet you!

 

There is no reset for any Arlo system. There's a Restart button for any base or for the Q and Go cameras. To reset you need to use the reset button on the base or cameras (not on the wire cameras).

steve_t
Master Master
Master

Android app - hit the three dot button at the top right > click "Settings" > click "My Devices" > Click the the top one which is whatever you have named your base station > Click the black box that says "RESTART"