Arlo|Smart Home Security|Wireless HD Security Cameras
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thalantis
Aspirant
Aspirant

2 of my 3 camera's keep going offline which only can be resolved with me restarting the base station, batteries are full and normal batteries.

3 REPLIES 3
TomMac
Guru Guru
Guru

What distances are the cameras?

Have you tried to swap location with one of the troubled cameras with the one working well?

See if issue follows camera or if it is location/interference/etc

 

If the problem follows camera , contact Netgear Support

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thalantis
Aspirant
Aspirant

one camera is 10 meters away with all wifi bars full and one is 3 meters aways with 2 bars full.

the camera's have been working for 6 months without problem, could it be a base station problem?

TomMac
Guru Guru
Guru

It is possible....

Thats why you swap the two cams... as metal duc work/mirrors/walls/etc  can effect the range of wifi ( common not to have equal range in all directions ).

At least it adds the fact that you eleiminate a possible bad camera or location.

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Morse is faster than texting!
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