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Re: Arlo is not available after the base is found during setup

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Noodu
Guide
Guide

Keep getting an error message that Arlo is not available after the base is found during setup

JamesC
Community Manager
Community Manager

Noodu,

 

Which client are you using to install your base? (mobile/web)

 

Can you provide a screenshot of the error message?

 

JamesC

Noodu
Guide
Guide
Suddenlink. Arris 5ghz
jong7273
Tutor
Tutor

Having same problem. Attempted to set up with my android and received error message that "Arlo is not available at this time".  Then attempted with laptop and recievered error message that "Aria account creation failed."

Model: VMB3000 | Arlo Base Station, VMC3030 | Arlo Wire-Free Camera