Arlo in not pixelating

[SD15]

Hi

my Arlo wireless camera is not pixelating properly so the picture is covered in squares that come and go so you Carnt see a clear screen, anyone have any ideas wat to do? I received a new camera and this is doing the same 

thankyou 

[TomMac]

Many times this can happen... most of the time it is related to either weak signal or interference of the cameras signal.

( be it from your own router or an outside 2.4ghz source )

See if you can move the base unit a bit farther away from you router AND/OR sometimes rotating the base 90d can help the signal a bit.

Also this can occur if your bandwidth is low ( run speedtest to find out, it should be more than 1Mbs )

[SD15]

Thankyou for your help

ive tried moving the hub away from router but it doesn’t change. 

Ive paid for faster broadband so got plenty of upload speed. 

Everything was working fine for 4 months but it’s doing this now plus I’ve received a new camera and it’s doing same, so I’m really stuck wat to do? Netgear say the videos I’ve sent are fine but they not 

[jguerdat]

Post a link from your library (use the Share icon) so we can see.