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Arlo iPhone App won’t sign in over WiFi

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APB83
Guide
Guide
As of this morning I cannot sign into the Arlo App on my iPhone when using WiFi, but it works fine on 4G?!

Is this an issue at Netgear’s end?
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jguerdat
Guru Guru
Guru

What error message do you get? Can the phone otherwise access the Internet over WiFi? Have you tried restarting the phone?

APB83
Guide
Guide
It’s working again now. But it was just saying along the lines of “unable to sign in due to connectivity issues” but I could access all other apps/online content so wasn’t my phone or router.
jguerdat
Guru Guru
Guru

Sounds like somewhere in the whole World Wide Wait something was broken.  Perhaps the ISP had an issue but it could be anyplace in the connection chain.