Arlo camera won't sync

[Ddd12]

Does anyone know why my third camera won’t sync it blinks blue and then makes a clicking sound and then blinks orange and then back to blue and then back to orange and that’s all It won’t do anything but that.

[brh]

@Ddd12

Blinking blue and orange on the camera means that the camera is updating its firmware. Do not remove the batteries or power from the camera while it is doing this.

Brian

[brh]

@Ddd12

The clicking sound might or might not be a problem. Let's see how long it takes for the firmware to update. It might need to do this for several iterations until it loads the latest firmware. If it takes longer than 20 minutes or so, remove then re-insert the batteries. Try this for a few times if it doesn't work at first. After 5 tries or so then the camera is probably defective.

Brian

[brh]

@Ddd12

Also see this article from Arlo:

https://kb.arlo.com/642/What-do-the-different-LED-behaviors-on-my-Arlo-Wire-Free-or-Arlo-Pro-Wire-Fr...

And only briefly press the sync button on both the base and on the camera. Do not hold the sync buttons for 2 seconds.

Brian