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I have four Arlo cameras and a VMB3010r2 base station, SN 48957C70A3CC1. All four cameras worked fine for many months. Now only three of the cameras work (i.e., connect to base station). All batteries are good. I have reset the base station and resynced all the cameras but this one won't sync. I would like a replacement camera.
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If you would like a replacement camera then you need to discuss this with support
https://www.arlo.com/en-us/support/