Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo camera not connecting

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Simonmarsden
Aspirant
Aspirant

Just wanted to say...I have just contacted the telephone support as I have spent hours/day’s attempting to sync my fifth camera, to my third base station....and the Support chap sorted my problem in a matter of a few minutes- Thank You Netgear!

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Simonmarsden
Aspirant
Aspirant

I think it was still connected somehow to the first base station but was not showing anywhere....therefore wouldn’t sync with another... I’d tried everything on the forums; changing batteries, swapping batteries from a connected camera, removing batteries etc...

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TomMac
Guru Guru
Guru

Plse share what was wrong and how it was fixed...you can help others

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Morse is faster than texting!
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Simonmarsden
Aspirant
Aspirant

I think it was still connected somehow to the first base station but was not showing anywhere....therefore wouldn’t sync with another... I’d tried everything on the forums; changing batteries, swapping batteries from a connected camera, removing batteries etc...