Arlo|Smart Home Security|Wireless HD Security Cameras

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Tagman880
Follower
Follower

My camera keeps shutting off around every 5 days or so I have to take the batteries out and put them back in and I have 2 cameras the other one works fine new batteries in both

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TomMac
Guru Guru
Guru

Contact Netgear Support for possible warranty

 

https://www.arlo.com/en-us/support/contact.aspx

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JamesC
Community Manager
Community Manager

Tagman880,

 

When you say it shuts off, do you mean the camera is showing an offline error message?

 

You might try swapping the location of one of the working cameras with the problem camera to see if the issue follows the camera or the location.

 

JamesC