Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 3 Replies
  • ‎2024-01-12 02:41 PM
  • 928 Views
  • 0 Likes
  • 2 In Conversation
Lizziehere
Aspirant
Aspirant
‎2024-01-12 02:41 PM

My camera keeps flashing orange. I’ve unplugged it, reset the internet, changed out the batteries. But it’s still not connecting to the base 

Labels:
0 Likes
Reply
Message 1 of 4
928
3 REPLIES 3
jguerdat
Guru Guru
Guru
‎2024-01-13 06:38 AM

Is it a very slow amber flash or fast/medium speed? Check this FAQ for the meaning:

 

https://kb.arlo.com/642/What-do-the-different-LED-behaviors-on-my-Arlo-camera-mean

0 Likes
Reply
Message 2 of 4
907
Lizziehere
Aspirant
Aspirant
‎2024-01-13 10:16 AM

It’s medium speed 

0 Likes
Reply
Message 3 of 4
900
jguerdat
Guru Guru
Guru
‎2024-01-14 07:35 AM

What cameras do you have? Removing the battery so you can look at the label for VMCxxxx would tell us. If you have the original cameras that use 4 CR123 batteries just say so.

0 Likes
Reply
Message 4 of 4
782
Related Labels
Discussion stats
  • 3 Replies
  • ‎2024-01-12 02:41 PM
  • 929 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.