Arlo|Smart Home Security|Wireless HD Security Cameras

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CML
Aspirant
Aspirant

I read the other posts on this (reset camera to base, reinsert batteries, bla, bla), but this particular camera is mounted high outside.  I am wondering if it is due to a software update because it started about ten days ago.  It also seems peculiar that a few times each day, the camera records for exactly two minutes instead of the set 15 seconds.  It's wearing my batteries down.  Maybe I'll try changing the recording time to 5 seconds to see if that helps before getting the ladder out and messing up the field of view.

3 REPLIES 3
TomMac
Guru Guru
Guru

If you reset the camera and did a full reset of the base and then resynced and it's still happening,

Try Netgear Support

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CML
Aspirant
Aspirant

Thanks.  If I get home before dark, I can get the ladder out and take down the camera.  Kind of a pain, but I don't want to drain my battery with these 2-minute recordings a few times a day.

Hula_Rock
Prodigy Prodigy
Prodigy

Happened tp me a couple tiimes.....

 

I have been able to fix it by going throught web client, and restarting the basestation (soft reset)