Arlo camera does not record

[Grumpyeffer5456]

I have two cameras. One points directly to my front door and works perfectly. My problem is camera #2 that faces our shop.
We can clearly see all entrances on the app but the camera does not record. How do I know? There are fresh tire tracks in the snow and no video of who or what drove down by our shop.
This is the reason for installing cameras. We are paying for a service we are not recieving.

[jguerdat]

Post a screenshot of the camera view.