Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo camera battery cover will not open

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Bern33
Aspirant
Aspirant

I bought one more new alro cam from Amazon few weeks ago. I find its battery cover can't open. How can I get a change?

2 REPLIES 2
TomMac
Guru Guru
Guru

Amazon takes returns for 30 days I believe...

 

But, every now and then a battery door sticks,  It's a matter of holding over the lock button and pushing down and back at the same time.

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JamesC
Community Manager
Community Manager

Bern33,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC