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Arlo base won't connect to internet

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nanm
Follower
Follower

I have tried resetting and it has not work. I have left it there more than 30 min to see if maybe it would connect, tried diffrent ports and nothing has work. I need help ASAP!!

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ChristineT
Arlo Employee Retired

Hello Arlo Community,

 

We believe the issue(s) you experienced may be related to a larger issue that should now be resolved. For more information please visit Some Arlo Base Station reporting as "Offline". We will continue to provide updates to that discussion as they become available. Please feel free to send me a private message if you need further assistance and we can continue troubleshooting with the assistance of our support team.

 

Best Regards,

Arlo Community Team


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2 REPLIES 2
steve_t
Master Master
Master

There's an Arlo Server problem at the moment. Netgear know about it and are working on a fix

ChristineT
Arlo Employee Retired

Hello Arlo Community,

 

We believe the issue(s) you experienced may be related to a larger issue that should now be resolved. For more information please visit Some Arlo Base Station reporting as "Offline". We will continue to provide updates to that discussion as they become available. Please feel free to send me a private message if you need further assistance and we can continue troubleshooting with the assistance of our support team.

 

Best Regards,

Arlo Community Team


____
Please click KUDOS or REPLY if you found this helpful.