Arlo app on iOS and desktop returns 500 Internal Server Error or 404 - can't log in to the app

[madar1a]

It worked fine this morning. Now it's showing Log Back In screen, but logging in either times out, or returns Internal Server Error, or 404. Looks like a backend issue.

My family members have different user ids, and no one can log in.

Arlo status page shows no problems. Could Arlo Support team please investigate this?

Cameras are working and notifications from them are being delivered, but I can't view them or disable/enable the cameras because I can't log in.

[ShayneS]

Thank you for the reports. The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community. You can check he status page anytime here: Arlo Status Page 

[Mark-Anthony76]

After the 404 errors Arlo is up and running. Cameras did work while system was down.

[ShayneS · Accepted solution]

Thank you for your patience while worked to resolve this Login issue. This issue has been resolved & you should now be able to login.