Arlo|Smart Home Security|Wireless HD Security Cameras

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Angela706
Aspirant
Aspirant

Was wondering if anyone else when they open up their dashboard in the app that it appears that all the cameras are offline every time you open the app, and I leave the app running in the background of my phone. They open back up but it is kinda annoying. 

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BrookeN
Arlo Moderator
Arlo Moderator

Is there any troubleshooting steps that have already been preformed? I do not want to repeat anything that was already done. 

Angela706
Aspirant
Aspirant

Yes I even for last resort deleted the app to start over which is a pain but it didn’t help either. The base isn’t offline when I open the app just to let u know. There has to be a bug in the app maybe I don’t know.